Important Announcement: New Application Criteria & Funding LimitS

Recently Tails of Help conducted a review of the funding limits and the financial need categories of eligible pet owners.

A survey was sent out to all veterinary clinics that have used the Tails of Help Program. Thank you to all clinics that responded to this survey – you provided us with valuable feedback and information that has assisted Tails of Help to make significant changes that we believe will make the program accessible for more Alberta pet owners in financial hardship, while still keeping the process simple, with clear qualification criteria that make it easy for clinics to make their decision about submitting an application for their client.

Tails of Help is pleased to formally announce changes to funding limits and the application criteria which become effective April 10th, 2017.

Application Categories & Criteria

Tails of Help has added more categories for quick, simple and clear financial needs qualification. In addition to the previous categories of Assured Income for Severely Handicapped (AISH) and Guaranteed Income Supplement (GIS) recipients, new categories for financial qualification now include Alberta Works recipients, Resettlement Assistance Program, Domestic Violence Shelters referrals, Registered Social Worker referrals, and Low Income Cut-Off (LICO) criteria.

The new changes to the application process now provide 3 major financial need categories in which potential applicants may be eligible:

  1. Specific Criteria Applicants
  2. Low Income Declaration Applicants
  3. Declared Financial Need Applicants.

FOR ALL CATEGORIES OF APPLICANTS, applications for Tails of Help funding must be submitted by the veterinary clinic. ALL PET OWNERS SEEKING AID FROM TAILS OF HELP MUST SEE THEIR VETERINARIAN for their pets' diagnosis, treatment, and any application for Tails of Help funding.

1.   Specific Criteria Applicants - this category has simple clear criteria where the pet owner must provide specified documentation to demonstrate the financial need: 

  • ·         Assured Income for Severely Handicapped (AISH)
  • ·         Guaranteed Income Supplement (GIS)
  • ·         Alberta Works
  • ·         Resettlement Assistance Program Form
  • ·         Letter from a Registered Social Worker
  • ·         Letter from a Domestic Violence Shelter

2.    Low Income Declaration Applicants - If a pet owner's household income is below the low-income cut-off (LICO) rates adopted by Tails of Help, then they may meet the financial needs criteria.

3.    Declared Financial Need: Clients that do not qualify under the Specific Criteria or the Low Income Declaration requirements, may still be eligible under Declared Financial Need. Clients in this category may include persons who are experiencing emergency situations, such as large medical bills which use up a large portion of their income, or other extraordinary circumstances in which they are experiencing financial hardship. 

Clients in this category must provide detailed information and evidence on their financial position to qualify for assistance. Any application in this category, and supporting documents provided along with it, will be assessed by Tails of Help on a case-by-case basis.  Further information or documentation may be requested by Tails of Help to verify the financial need of the client. 

Funding Limits

Tails of Help is pleased to announce that the annual funding limit for client applications is now $1,000 per veterinarian per calendar year. Previously the limit for client applications was $1,000 per veterinary clinic per calendar year.

For clinics with more than one doctor, this will make it easier for each doctor to know if they can submit an application for their clients, based on whether they have used their annual funding allocation or still have aid funding available. It will also solve the question of which doctor would be able to use a clinic's available funding. For those clinics that have 10+ veterinarians there will be a limit of $10,000 per veterinary practice per calendar year. For those veterinarians that work at more than one clinic, the $1,000 limit per veterinarian per calendar year will still apply – the $1,000 limit will be applied to the veterinarian and not the clinic(s) they are working from.